Shipping Policy

The following information summarises the shipping policy:

  • Funcorp provides shipping to most pin codes in India. 
  • Orders placed before 11.30 am are dispatched/shipped on the same day, and the rest within the next working day except for Sundays and holidays. 
  • All prepaid orders shipped on priority basis. 
  • All Cash on delivery (COD) orders are verified by a customer service representative by the medium of calling on the registered number associated with the order. Funcorp will make 3 such attempts to verify the order, in addition to a whatsapp attempt as well. If the order still remains unverified after 3 days from the order, the order will be cancelled.
  • Maximum products are eligible for Cash on delivery (COD).

SHIPPING CHARGES

The following schedule describes the shipping charge structure:

Product Type Order Amount Shipping Rate
Normal Products 0 - 699 70
Normal Products Above 699 0
Limited Edition Collection 0 - 298 200
Limited Edition Collection 299 - 596 400
Limited Edition Collection Above 596 600

 

Please note that for every COD order an additional INR 100 will charged on the account of handling charges.

Please also note the shipping charge structure of exceptional products:

Product Type/Name Order Amount Shipping Rate
Hot Wheels Mainline 1 Model 70
Hot Wheels Zamac Pack (Limited Edition) 1 Pack 600
Hot Wheels Pop Culture (Limited Edition) 1 Model 300
Hot Wheels Ultra Hots Retro (Limited Edition) 1 Model 120

 

These shipping and handling charges are not refundable in the case of return/cancellation of the product or the order.

The shipping and handling charges can be modified by FunCorp at any point without prior intimation. The new charges would reflect on the product page as well as in the checkout flow.

ESTIMATED DELIVERY TIME

Approximate delivery time according to city of delivery is mentioned below:

  • Tier 1 cities - 3-4 days
  • Tier 2 cities - 4-6 days
  • Tier 3 cities - 4-8 days
  • Kolkata - Same or next day
  • J&K & North East - 6 - 8 days

Items weighing over 2 kilos or high volume may take a couple of days longer to reach.

The delivery date provided in the order confirmation email are tentative. It may change once the order is shipped. During the monsoons, please expect a delay in delivery.

FunCorp tries to provide the best customer experience possible by delivering the products as per the Estimated Delivery Date communicated as above. However, at times there might be unexpected delays in the delivery of your order due to unavoidable and undetermined logistics challenges beyond our control for which FunCorp is not liable and would request its users to cooperate as FunCorp continuously tries to nought such instances. Also, FunCorp reserves the right to cancel your order at its sole discretion in cases where it takes longer than usual delivery time or the shipment is physically untraceable and refund the amount paid for cancelled product(s).

EXPRESS SHIPPING

Please email us at sales@funcorp.in in case you need express shipping. We provide express shipping to a few pin codes across India at a nominal charge (based on PIN code).

For any special occasions such as birthdays, festive events, etc - Please inform us over email or WhatsApp so that we can arrange delivery accordingly.

HIDDEN CHARGES (SALES TAX, OCTROI, ETC)

You will get the final price during check out. Our prices are all inclusive and you need not pay anything extra.

INTERNATIONAL LOCATIONS

Currently we do not deliver to locations outside India. Customers will be able to make their purchases on our site from anywhere in the world with credit/debit cards issued in India and many other countries, however, it must be ensured the delivery address is in India.

TRACKING PACKAGES

We will mail you the name of the courier company and the tracking number of your consignment in your registered email address. In case you do not receive a mail from us within 24hrs of placing an order please check your spam folder. Tracking may not appear online for up to another 24 hours in some cases, so please wait until your package is scanned by the courier company.

NON-AVAILABILITY ON DELIVERY

Our delivery partners will attempt to deliver the package multiple times before it is returned back to our warehouse. Please provide your correct mobile number in the delivery address as it will help in making a faster delivery.

REVERSE SHIPPING

We charge a nominal fee of INR 100 for all orders that will require Reverse Shipping.

CHANGE IN DELIVERY DETAILS

Any change in delivery details after the order is shipped is not possible.

RESHIPPING OF UNACCEPTED ORDERS

In case you do not accept any prepaid order that has been shipped, and request for  a second shipping, Funcorp will charge a delivery charge of the original amount as well as a nominal processing fee of INR 150 per order.